About our customer service

Contact Us

B&M Elite Collection primary purpose make our customers happy!!!

Our Customer service team will be happy to assist you with any questions by submitting the following form.

  • If you have any questions, our Customer Service center will be happy to assist you any time at (224)310-9682 or e-mail us at support@bmelite.com

Ordering B&M Elite Collection inc.

  • General Info You can shop 24 hours a day 7 days a week 365 days a year at the B&M Elite Collection inc Online Store. We can not accept orders via e-mail or fax.

Changes/Cancellations orders

B&M Elite Collection inc. can not change an order after it has been placed. If you would like to change your order, you must cancel the order first and after place a new one. To cancel an order after it has been placed, please contact B&M Elite Collection inc. customer care team at (224)310-9682 or e-mail us at support@bmelite.com

If your order has been processed please follow the return instructions after receiving our product.

Sale Terms & Conditions

Track your package

After your order has been processed and shipped, you will receive a shipping and tracking information via e-mail. If you do not receive your package within 5-10 business days or by the special shipping options,please contact B&M Elite Collection inc. customer care team at (224)310-9682 or e-mail us at support@bmelite.com

We accepting  payment methods below to make your shopping easier and secure

We can only accept payment that is connected with US banks

  • American Express
  • MasterCard
  • VISA
  • Discover
  • PayPal

B&M Elite Collection inc. are unable to process refunds for purchases made with PayPal or Stripe, can only be processed for store credit or exchanged.

SHIPPING

Shipping Information

B&M Elite collection ships to all 50 U.S. states.

Orders within the United States normally take 3-7 business days to arrive after being shipped. (Monday through Friday, not including holidays).

B&M Elite Collection provides free standard shipping to all orders. Processed orders are not eligible for adjustments.

Once your order is shipped, a shipping confirmation with a tracking code will be automatically sent via e-mail.

Free returns

General Information

All products purchased from the B&M elite collection can be returned to the online store via the free prepaid shipping label. also can be returned to our location 1880 s elmhurst rd mt prospect il

All items can be returned if they are new,unused,unwashed and have original package.

Customer satisfaction is our number one priority. Products purchased on online store or may be returned up to 30 days from the date of purchase and will be eligible for a full refund of the original purchase also must have proof of purchase

Exchanges

All items can be returned if they are new,unused,unwashed and have original package.

customer satisfaction is our number one priority. Products purchased on online store or may be returned up to 30 days from the date of purchase and will be eligible for a full refund of original purchase.Must have proof of purchase

Company info 

bmelit.com

B&M Elite Collection

1880 s Elmhurst Rd

Mt Prospect, IL 60056

USA

Contact:

(224)310-9682

or

e-mail us at support@bmelite.com

You must read the Privacy Policy of our store